Legal notice

Company

the Mogis Inc.

  

Operations manager

Hiromichi Mogi

 

Address

3272-14-1F, Miyadera, Iruma 358-0014, Saitama Prefecture, Japan

 

Phone number

+81-42-937-3938

 

Mail address

info@tnewties.com


Required charges other than product price

Consumption tax 10% (Only Japan)

Shipping fee

COD fee when purchasing with cash on delivery (uniformly tax-included 330 yen)

Tariffs incurred during international shipping

Remittances and fees incurred when returning products

 

Payment method

From our shopping bag, go to the checkout screen and select your payment method. Please log in if you have already registered for an account.

 

Payment Method

・Credit card payment

VISA, MASTERCARD and AMERICAN EXPRESS are available. Customers wishing to use JCB should use PAYPAL.

・PAYPAL

・Amazon pay

You can place an order using the credit card information registered on amazon.co.jp.


・Cash on delivery (Japan only)

Please pay the delivery person in cash at the time of delivery.


Delivery time

Japan delivery is up to 7 business days from your order. Orders may be concentrated, or it may be delayed due to weather or disaster.

International shipping varies depending on the country or region of delivery.


Returns and Exchanges

You can cancel your order only before shipping the product. (Reserved items are not accepted) Please contact us from the inquiry form or LINE.

Please note that you cannot cancel if it is shipped due to miscommunication. 

If you complete the return procedure within 5 days after the item arrives and you can ship it, we will accept the return. For more information, please refer to Return & Exchange policy.  

We do not accept exchanges due to customer reasons such as wrong size or different image. You will have to return the item once and then order it again. 

If you receive a defective item or one that is different from your order, please contact us within 5 days of receipt of the item by using the contact form or LINE.
We will replace the item at our expense for return shipping costs. If we do not have the item in stock, we will refund your money. If more than 5 days have passed since arrival, we will not accept exchanges or refunds for defective items.

For more information, please refer to Return & Exchange Policy

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